It was found that for the interviewees, psychosocial reparation in the department of Quindío (Colombia) is negative insofar as it does not meet the objectives, care route and equitable access capacity, which limits the comprehensive reparation process and, therefore, enjoyment effective of their rights in the health field. Although the majority knows the program and its benefits, they do not agree with the management that the operators give to the activities, since, in their opinion, they are guided by the fulfillment of objectives and indicators of achievement rather than by the vocation of service. In the population, the following persist: physical and mental alterations due to the armed conflict, psychological processes that remain open or are not addressed, inequity in access to mental health services, and the idea of being re-victimized by health systems.